Terms & Conditions

Terms & Conditions for Sulul

Effective Date: November 2025
Contact: support@sulul.com

1. Acceptance of Terms

By accessing or using Sulul (“we”, “our”, “us”), you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree, you must stop using the platform immediately.

These Terms apply to all users, visitors, and anyone who accesses the Services.


2. Description of the Service

Sulul provides an online chat platform that allows users to communicate, share content, and interact with others.
Features may include:

  • Public and private chat rooms

  • Media sharing

  • Profile customization

  • Community features

We may update, add, or remove features at any time.


3. Eligibility

To use Sulul, you must:

  • Be at least 13 years old (or the required minimum age in your country).

  • Have the legal capacity to enter into a binding agreement.

  • Provide accurate information during registration.

If you are using Sulul on behalf of an organization, you represent that you have authority to bind that entity.


4. User Accounts

4.1 Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activity occurring under your account

  • Ensuring your account information remains accurate and up to date

We are not responsible for any loss resulting from unauthorized access to your account.

4.2 Account Termination

We may suspend or terminate accounts that:

  • Violate these Terms

  • Engage in harmful, abusive, or illegal activities

  • Attempt to exploit or attack the platform

Users may request account deletion at any time by contacting support@sulul.com.


5. Prohibited Activities

You agree NOT to use Sulul for:

5.1 Illegal or Harmful Conduct

  • Harassment, threats, or abuse

  • Sharing sexually explicit, violent, or hateful content

  • Fraud, hacking, or distributing malware

  • Violating intellectual property rights

5.2 Platform Misuse

  • Creating multiple accounts to abuse features

  • Spamming, advertising, or misinformation

  • Attempting to reverse-engineer or disrupt platform operations

  • Impersonating another individual or entity

Violation of these rules may lead to immediate suspension or termination.


6. User Content

6.1 Ownership

You retain ownership of the content you share, including messages, images, and media.

6.2 License to Sulul

By using Sulul, you grant us a limited, worldwide, non-exclusive license to:

  • Store, process, and display your content

  • Transmit your messages to intended recipients

  • Improve our services and ensure platform safety

We do not claim ownership of your private communications.

6.3 Content Responsibility

You are solely responsible for the content you share and represent that:

  • You own or have rights to share it

  • It does not violate any laws or third-party rights


7. Privacy & Data Usage

Your use of Sulul is governed by our Privacy Policy, which explains how we collect, store, and use your information.
Privacy Policy link can be placed as: /privacy-policy

By using Sulul, you consent to the data practices described in the Privacy Policy.


8. Messaging & Communications

8.1 Private Messages

Sulul provides end-to-end encrypted transmission where applicable.
However, we cannot guarantee absolute security.

8.2 Public Chat Features

Messages posted in public chat rooms or communities may be visible to other users.
Do not share any information you consider private or sensitive.


9. Intellectual Property

All content and features provided by Sulul—including logos, trademarks, design, code, and functionality—are owned by Sulul and protected by applicable intellectual property laws.

You may not:

  • Copy, modify, or distribute our platform’s content

  • Use our branding without written permission


10. Third-Party Services & Links

Sulul may include links or integrations with third-party websites or apps.
We do not control, endorse, or assume responsibility for any third-party services.
Users interact with external services at their own risk.


11. Disclaimers

11.1 No Warranty

Sulul is provided “as is” and “as available” without warranties of any kind, whether express or implied, including:

  • Reliability

  • Availability

  • Accuracy

  • Security

11.2 Service Downtime

We do not guarantee uninterrupted access.
Maintenance, updates, or issues may cause temporary disruptions.


12. Limitation of Liability

To the maximum extent permitted by law, Sulul is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or reputation

  • Unauthorized access to messages or accounts

  • User actions or content shared on the platform

Your sole remedy for dissatisfaction is to stop using the service.


13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or costs arising from:

  • Your use of Sulul

  • Your violation of these Terms

  • Any content you post or share


14. Modifications to the Terms

We may update or modify these Terms at any time.
When changes occur:

  • We will update the Effective Date

  • We may notify users if the changes are significant

Continued use of Sulul after changes means you accept the revised Terms.


15. Governing Law

These Terms are governed by the laws of the jurisdiction in which Sulul operates or is legally registered.
All disputes must be settled in the appropriate courts of that jurisdiction.


16. Contact Information

For questions, support, or legal inquiries:
📧 support@sulul.com